Revora Health Terms of Use
Effective Date: July 24, 2026
Please read these Terms of Use (“Terms”) carefully before using the Revora Health iOS app or related services (the “Services”), operated by Revora Health, Inc. (“Revora,” “we,” “us,” or “our”). By creating an account or using the Services, you agree to these Terms. This launch of the Services is available only to patients located in Kentucky, using iOS. If you are located outside Kentucky, please do not use the Services at this time.
1. What Revora Health Is
Revora Health provides software that supports the home exercise program prescribed by your treating physical therapist, including reminders, progress tracking, and Clara, an AI companion that helps guide you through assigned exercises. Revora Health is not a medical device, does not have FDA clearance, and does not itself provide medical care. Your physical therapy care is provided by your treating clinician, not by Revora. Revora’s role is to support the communication and adherence between you and your treating clinic between appointments.
2. Eligibility
To use the Services, you must be an adult patient currently under the care of a physical therapy clinic that has enrolled you in Revora, located in Kentucky at the time of use. The Services are not currently intended for use by minors.
3. Your Relationship With Your Treating Clinic
Your treating physical therapist, not Revora, is responsible for your diagnosis, your plan of care, and any clinical decisions about your treatment. Revora does not select, supervise, or direct your clinical care. If you have questions about your treatment, contact your treating clinician directly using the contact information they provided to you.
4. Assumption of Risk
Physical exercise carries inherent risk of injury, including for exercises assigned as part of a physical therapy plan of care. By using the Services, you acknowledge and accept these risks. You agree to follow your treating clinician’s instructions and modifications; stop any exercise immediately if you experience pain, dizziness, or any concerning symptom and contact your treating clinician; and use the Services only as a supplement to, not a replacement for, in-person care when your clinician determines in-person care is needed. The Services are not for emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room. Do not use the app to report an emergency.
5. Clara, the AI Companion
Clara is an artificial intelligence feature, not a licensed clinician. Clara does not diagnose conditions, does not prescribe or modify your exercise program, and is not a substitute for professional medical judgment. Any signal Clara identifies as concerning is escalated to your treating clinician for their review and decision. You should not rely on Clara for clinical decisions.
6–7. Your Account and Acceptable Use
You are responsible for maintaining the confidentiality of your account access, including any one-time login codes sent to your email, and for all activity under your account. Notify us promptly at surya@revora.health if you suspect unauthorized access. You agree not to use the Services for any purpose other than your own physical therapy care; attempt to access another patient’s information; interfere with, disrupt, or attempt to reverse-engineer the app; or use the Services in a way that violates applicable law.
8–9. Intellectual Property and Privacy
The Services, including the app, Clara, and all related content and technology, are owned by Revora Health, Inc. and protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the app for your own physical therapy care. You may not copy, modify, distribute, or create derivative works from the Services. Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and share information, including how your information is shared with your treating clinic.
10–13. Warranty, Liability, Indemnification, and Termination
THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY EXERCISE FEEDBACK OR ENGAGEMENT FEATURE IS CLINICALLY ACCURATE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVORA HEALTH, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES, INCLUDING ANY INJURY ARISING FROM PHYSICAL EXERCISE. Nothing in this section limits liability that cannot be limited under applicable law. You agree to indemnify and hold Revora Health, Inc. harmless from claims arising from your misuse of the Services or violation of these Terms, except to the extent caused by our negligence or willful misconduct. We may suspend or terminate access if you violate these Terms or your treating clinician ends your enrollment. You may stop using the Services at any time.
14–15. Changes to These Terms and Governing Law
We may update these Terms from time to time. We will post updated Terms at this URL and update the effective date above. If a change is material, we will provide additional notice, such as an in-app notification, before it takes effect. Continued use after a change takes effect constitutes acceptance of the updated Terms. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles.
16. Dispute Resolution
Informal resolution first. Before filing any claim, you agree to contact us at surya@revora.health and give us 30 days to try to resolve the dispute informally. If we can’t resolve the dispute informally, you and Revora agree that any dispute will be resolved through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court instead. Arbitration will take place in San Francisco, California, or by phone or videoconference. Revora will pay the AAA’s administrative fees and arbitrator’s costs for your claim, consistent with the AAA Consumer Arbitration Rules. Any arbitration will be conducted only on an individual basis. Neither you nor Revora may bring a claim as a class, consolidated, or representative action. The arbitrator, not a court, will decide any dispute about the interpretation or enforceability of this arbitration agreement. You can opt out by sending written notice to surya@revora.health within 30 days of first creating your account, stating that you decline it. If you opt out, disputes will instead be resolved in the state or federal courts located in San Francisco, California, and both parties waive the right to a jury trial.
17. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Revora regarding the Services.
18. Contact Us
Revora Health, Inc. · 727 Sansome St, San Francisco, CA · surya@revora.health